This package includes: (1) Learner Manuals; (2) Facilitator & Curriculum Guides; (3) Formative Assessment Instruments & Guides; (4) PowerPoint Slides.
Materials supplied in soft-copy electronic formats:
License Agreement: Our training materials are for a single-user only and intended for internal use by the purchasing organisation. The materials cannot be sold or passed on. Terms and Conditions apply.
Course Aims: To transform technical and operational backgrounds into Treating Customers Fairly (TCF) demonstration and practice, many financial services firms (and their affiliates) have limited TCF skills training.This program offers re-skilling and up-skilling of anyone operating across the product life cycle.
Exiting Learners will be able to:
- Understand the desired regulatory output
- Apply the six TCF outcomes to real-life workplace and industry scenarios
- Understand the fundamentals for TCF management and monitoring
- Establish decision-making authorities, practice and procedures to resolve TCF matters arising within the workplace.
Regular Price: R9 990.00 67-Minute Sale Price: R8 900.00
(Terms and Conditions Apply)