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This package includes: (1) Learner Manuals; (2) Facilitator & Curriculum Guides; (3) Formative Assessment Instruments & Guides; (4) PowerPoint Slides.
Materials supplied in soft-copy electronic formats:
License Agreement: Our training materials are for a single-user only and intended for internal use by the purchasing organisation. The materials cannot be sold or passed on. Terms and Conditions apply.
Course Aims: To transform technical and operational backgrounds into Treating Customers Fairly (TCF) demonstration and practice, many financial services firms (and their affiliates) have limited TCF skills training.This program offers re-skilling and up-skilling of anyone operating across the product life cycle.
Exiting Learners will be able to:
Regular Price: R9 990.00 67-Minute Sale Price: R8 900.00
(Terms and Conditions Apply)
This is an essential but non-credit bearing skills program.
Minimum Entry Level Requirements:
Modules are developed based on the assumption that learners are already competent in terms of -
Course Duration:2.0hrsRead More
To enhance your comprehensive training package, you can add a range of optional services:
“Found the entire concept of TCF to be most helpful”
“The outcomes were made simple and easy to understand – can apply to day-to-day interactions”
“The workshop was most insightful, informative and enjoyable”
“The program is well organised, planned and delivered”
“More equipped to practise TCF on a daily basis”
“I found the engagement approach for audience responsiveness very helpful”Read More